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my supplier refuses to adjust the terms of purchase for the passport

Refusal does not change the obligation

A supplier who refuses to adapt the purchase terms does not change by doing so the obligation that rests on the manufacturer or importer to collect and provide the data for the product passport. The ESPR places responsibility for the passport with the party placing the product on the market, and that responsibility does not depend on a supplier's willingness to modify a contract. That makes the refusal inconvenient and sometimes costly, but it does not make the obligation less binding. Article 38 of the ESPR (Regulation (EU) 2024/1781) specifically states that actors in the supply chain — including suppliers — must provide data and documentation needed to comply with the regulation when that is required for a specific product.

Who this applies to, and who it does not

This is particularly relevant for manufacturers and importers who purchase components, materials or finished products from a party that is not itself responsible for the passport but does possess the data needed for it. Think of an importer buying appliances or ICT equipment from a factory outside the EU, or a manufacturer sourcing components from a supplier. In those cases, the supplier itself is not the party that draws up or publishes the passport — that remains the responsibility of the manufacturer or importer, as described in Article 27 and Article 29 of the ESPR (Regulation (EU) 2024/1781) — but the supplier is the party that holds the underlying data. This is therefore not about whether the supplier itself must create a passport; that is a different situation, which arises earlier in the case of multiple suppliers for the same component or when data coming in through a subcontractor. It concerns specifically the situation in which the supplier refuses to establish or modify contractual arrangements regarding data provision.

What is already fixed, and what is not

A fixed date on which these obligations will concretely take effect for electronics and ICT equipment is not yet set. The ESPR operates according to a work plan in which delegated acts are established per product category, and for electronics and ICT this is expected from 2027 onwards. What is fixed is the framework itself: Article 38 of the ESPR (Regulation (EU) 2024/1781) already establishes the basis that actors in the supply chain must be able to provide data once that is determined for a product group. Until a delegated act for a specific category is published, there is no concrete supply obligation that can be imposed on a supplier — but preparation for it, such as establishing data provision in a contract, can start earlier. More about how this work plan is structured can be found under what a delegated act is and under when the passport for electronics becomes mandatory.

How this is tackled in practice

First, it is useful to ascertain why the supplier is refusing: is it about lack of clarity on what exactly is being requested, concerns about confidential information, or unwillingness to commit contractually to something that is not yet legally mandatory? That reason determines the next steps. If lack of clarity is the cause, it helps to first clarify precisely which data is needed — that overview can be found under the data requested from an electronics supplier. Subsequently, it is customary to treat the requested supply not as a one-off commitment, but as a fixed part of the purchase contract, with a description of which data, in what form and at what time are provided; how this is structured contractually is described under agreements on passport data in the purchase contract. If the supplier refuses despite a concrete and limited request, the next step is to determine whether the data can be obtained through another route — via another supplier for the same component, via technical documentation that already exists, or via measurements and assessments carried out by the manufacturer or importer themselves. If the supplier continues to refuse entirely while no alternative exists, that is a situation that is handled separately at what to do if a supplier does not provide the data. When importing from outside the EU, there is an additional layer here, because the importer under Article 29 of the ESPR (Regulation (EU) 2024/1781) has its own responsibility that does not disappear when a factory outside the EU does not cooperate; this is explained in more detail at what the product passport means when importing from outside the EU.

The legal basis: Articles 27, 29 and 38 ESPR

Article 27 of the ESPR (Regulation (EU) 2024/1781) sets out the obligations of manufacturers, Article 29 does so for importers, and both articles form the basis from which the request for data from a supplier arises. Article 38 of the ESPR (Regulation (EU) 2024/1781) is the article that specifically addresses the obligations of actors in the supply chain, and it provides the legal basis for demanding data and documentation from a supplier when this has been determined for the relevant product category. None of these articles prescribe how a contract must be amended or what happens in the event of refusal — that is a matter of contract law and of the commercial relationship between parties, not of the ESPR itself.

Those dealing with this are best advised to start by clarifying the precise data request and recording it in the procurement contract, so that any refusal becomes concrete and demonstrable rather than a vague disagreement.

What you must concretely do

What is expected of you

The obligation rests with the manufacturer or importer, not with the supplier of a component

Article 27 of the ESPR (Regulation (EU) 2024/1781) places the obligations for the product passport with the manufacturer. Anyone who imports themselves from a country outside the EU receives a similar role through Article 29 of the ESPR. In practical terms, for a company with 10 to 100 employees this means that responsibility for a complete and accurate passport cannot be passed on to a supply chain actor — even if that supply chain actor must actually provide the data. Whoever places the product on the market remains accountable for it. This does not change the fact that the data often lies with another company in the chain, and that is precisely where this search query arises.

Actors in the supply chain have their own role in providing information

Article 38 of the ESPR addresses the obligations of actors in the supply chain. This provision is relevant because it establishes the principle that whoever has relevant information about a product or component makes that information available to the person compiling the passport. For a mid-sized company, this means that a supplier cannot simply remove itself from the chain by pointing to someone else. It does not automatically mean that a supplier is obliged to provide exactly the format the manufacturer or importer wishes, or to amend a contract in a specific way — that is a different question, one that has more to do with the commercial relationship than with the regulation itself.

The distinction between legal obligation and contractual agreement

What ESPR regulates and what is in a purchase contract are two different things. The regulation determines who is responsible for the product passport and which data belongs in it; the contract determines how and when a supplier provides that data, and what happens if they do not. A supplier who refuses to adjust the purchase terms does not necessarily refuse to comply with ESPR — they are refusing a specific contractual arrangement. This distinction matters in practice: it determines which enforcement mechanism exists, and which does not.

Where things go wrong in practice

The supplier sees no commercial benefit. A supplier that competes primarily on price has little incentive to invest time in additional reporting obligations as long as competitors do not either. The result is that the request for contract adjustment is dismissed or silently ignored.

The existing contract dates from before the product passport obligation. With long-term framework agreements, there is often no provision that makes adjustment straightforward; reopening negotiations feels to the supplier like a unilateral change to their disadvantage.

Unclear what data exactly is needed. A supplier who does not know precisely what is being asked for is harder to persuade than one presented with a concrete, limited list. See on this matter which data must I request from my electronics supplier.

Power balance in the supply chain. A smaller buyer from a large supplier has little room for negotiation; the supplier can simply ignore a request for contract modification without facing consequences.

Confusion between "refusing" and "not yet able to". Sometimes there is no unwillingness, but the supplier does not yet have the data in order because a subcontractor further down the chain does not provide it. This touches on a similar issue, see must my subcontractor also provide product passport data.

What you can document

  • An overview of the requested data, as concrete and limited as possible, so that a supplier knows what they are saying yes or no to. A worked example is on the page on which data you request from your supplier.
  • The correspondence in which adjustment of the terms was requested, including the supplier's response — even if that response is a refusal or silence. This is relevant if later steps need to be documented.
  • A draft provision for the purchase contract, that specifically governs when and how product passport data is delivered, in which format and with what updates. A starting point for this is on the page on recording agreements in the purchase contract.
  • A record of alternative sources, in case the data does not come via this supplier but via another party in the chain or via your own research. See also the page on what to do when a supplier does not provide the data.
  • A note of the date and channel on which communication took place, so that a timeline is available: when was adjustment first requested, when was there a response, and what escalation followed.
  • For imports from outside the EU: a separate record of the importer's role, because responsibility there is slightly different than for a manufacturer purchasing within the EU. See what the product passport means for imports from outside the European Union.

These records do not undo a supplier's refusal, but they ensure that your own position — towards the authorities, towards customers, or towards the supplier themselves at the next contract moment — is backed up with a concrete paper trail rather than with an impression after the fact.

This is not legal advice. This page provides general information about the regulations that this platform covers. We are not familiar with your situation. If you are in doubt about your own case, consult a lawyer or the competent supervisory authority.

Written with AI based on the sources above, checked by a human on 2026-09-05. Is something not correct? Let us know — corrections take priority.